Last Updated: 07.05.2026

At Authenthik, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.authenthik.com (the “Website”).

By accessing or using our Website, you agree to the terms described in this Privacy Policy. If you do not agree, please do not use the Website.

Scope and Purpose

This Privacy Policy applies to all users of our Website, including customers, visitors, and registered account holders.

We collect and use your personal information to:

Process orders and deliver products

Communicate order updates, offers, and service information

Improve user experience and website functionality

Maintain website security and prevent fraudulent activity

Comply with applicable laws and regulations of Bangladesh

Information We Collect

A. Information You Provide Directly

When you interact with Authenthik, we may collect:

Personal Information: Full name, phone number, email address, shipping and billing address

Account Information: Username, password, and account preferences

Payment Information: Mobile banking details, debit or credit card information processed securely through third-party payment gateways

Communications: Messages, reviews, feedback, or inquiries submitted through customer support channels

B. Information Collected Automatically

When you browse our Website, we may automatically collect:

Device information: IP address, browser type, device type, and operating system

Usage data: Pages visited, browsing activity, time spent on pages, and referral sources

Cookies and tracking technologies: Used to improve website functionality and personalize your browsing experience

C. Information from Third Parties

We may receive limited information from trusted third parties, including:

Payment service providers for transaction verification

Delivery and logistics partners for order tracking and fulfillment

Marketing and analytics tools used to improve our services and advertising performance

How We Use Your Information

Your information is used for the following purposes:

Order Processing

To confirm, process, deliver, and manage your purchases.

Customer Support

To respond to inquiries, complaints, and support requests.

Marketing Communication

To send promotional offers, updates, newsletters, or product announcements. You may opt out at any time.

Website Improvement

To improve website performance, user experience, speed, and security.

Fraud Prevention and Legal Compliance

To detect suspicious activity, prevent fraud, and comply with legal obligations.

Authenthik does not sell, rent, or share your personal information with unauthorized third parties.

Sharing and Disclosure

We may share your information only with trusted service providers necessary to operate our business:

Delivery Partners: For product delivery and shipment tracking

Payment Processors: For secure online transaction processing

Technical Service Providers: For hosting, analytics, maintenance, and security support

Government or Legal Authorities: When required under applicable laws or legal processes in Bangladesh

All such parties are required to maintain the confidentiality and security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

After that period, data is securely deleted, anonymized, or archived according to legal and operational requirements.

If you wish to request account deletion or data removal, please contact our support team.

Cookies and Tracking Technologies

Cookies are small files stored on your device to improve your browsing experience.

We use cookies for:

Remembering login and account preferences

Analyzing website traffic and user behavior

Improving website functionality and performance

Personalizing content, offers, and advertisements

You may disable cookies through your browser settings; however, some features of the Website may not function properly.

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.

These measures include:

SSL (Secure Socket Layer) encryption

Secure payment gateway integration

Restricted access to sensitive information

Routine security monitoring and system maintenance

While we strive to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.

Your Rights

Subject to applicable laws of Bangladesh, you may have the right to:

Access

Request a copy of the personal data we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information, subject to legal or transactional obligations.

Opt-Out

Unsubscribe from promotional communications at any time.

To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

Our Website and services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been submitted, it will be removed promptly.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Call: 09613828568 (24/7)
WhatsApp: +8801781491851

Email:
General Contact & Support:
find.authenthik@gmail.com

Location:
Adabor, Mohammadpur, Dhaka, Bangladesh

Changes to This Privacy Policy

Authenthik reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting on this page. Continued use of the Website after updates constitutes acceptance of the revised policy.

We encourage users to review this page periodically to stay informed.

Legal Compliance Reference

This Privacy Policy is prepared in accordance with applicable laws and guidelines of Bangladesh, including:

The Digital Security Act, 2018

The Consumer Rights Protection Act, 2009

ICT Act, 2006

Bangladesh e-Commerce Guidelines, 2021