Last Updated: 07.05.2026

Welcome to Authenthik (the “Website”), operated by Authenthik (“we,” “our,” or “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you must not use our website or services.

Definitions

Customer/User/You: Any individual or entity visiting, using, or purchasing from Authenthik.

Products: All food, grocery, and wellness products offered for sale on our website.

Website: find.authenthik.com or any of its subdomains, social media stores, or mobile applications.

Order: A purchase request placed by a customer through our website or official communication channels.

Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement under the laws of Bangladesh to use our website and make purchases.

By using this website, you represent that you meet this requirement.

Account Registration

You may need to create an account to place orders.

You are responsible for maintaining the confidentiality of your account information and password.

Authenthik reserves the right to suspend or terminate any account suspected of fraudulent, abusive, or unlawful activity.

Product Information

Authenthik strives to ensure that all product information, descriptions, images, and prices are accurate.

However, slight variations may occur due to packaging updates, natural sourcing differences, seasonal availability, or human error.

We reserve the right to correct inaccuracies or update product information without prior notice.

Pricing and Payment

All prices are listed in Bangladeshi Taka (BDT) and include applicable VAT unless otherwise stated.

We accept online payments through secure payment gateways and Cash on Delivery (COD) where available.

Authenthik reserves the right to cancel any order if payment is not received, declined, or flagged as suspicious.

Order Confirmation and Cancellation

After placing an order, you may receive an order confirmation through SMS, email, or phone call.

Orders are considered confirmed once payment is successfully received for prepaid orders or once the order is dispatched for COD orders.

Authenthik reserves the right to cancel any order due to product unavailability, pricing errors, delivery limitations, or suspected fraudulent activity.

Customers may request cancellation before the order is dispatched by contacting customer support.

Delivery Policy

We currently deliver across selected areas of Bangladesh.

Delivery times may vary depending on location, product availability, weather conditions, and courier operations.

Any estimated delivery time is approximate and not guaranteed.

Customers are responsible for providing accurate delivery information. Authenthik will not be responsible for failed deliveries caused by incorrect address or contact details.

Return and Refund Policy

We accept returns only for damaged, defective, expired, or incorrect products.

Customers must notify us within 24 hours of receiving such products.

Refunds or replacements will be processed after verification by our support team.

Opened or partially consumed food products are not eligible for return unless proven defective.

Refunds are issued through the original payment method within 7–10 business days.

Please review our Return Policy for detailed information.

Use of Website

You agree not to misuse this website or engage in fraudulent, abusive, harmful, or illegal activities.

You must not attempt to hack, disrupt, copy, or interfere with our systems, servers, or website operations.

All website content, including logos, product images, graphics, text, and branding, belongs to Authenthik and may not be used without written permission.

Privacy Policy

Your personal information is collected and processed in accordance with applicable laws of Bangladesh, including consumer protection and digital security regulations.

Please review our Privacy Policy to understand how your data is collected, stored, and used.

Limitation of Liability

Authenthik shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or website.

Our total liability for any claim related to a product or order shall not exceed the amount paid for that product or order.

Intellectual Property

All content on this website — including logos, brand names, product descriptions, graphics, images, and text — is protected under applicable copyright and trademark laws of Bangladesh.

Unauthorized use, reproduction, or distribution may result in legal action.

Force Majeure

Authenthik shall not be held responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, political unrest, strikes, transportation disruptions, internet outages, or technical failures.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh.

Changes to Terms

Authenthik reserves the right to modify or update these Terms and Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of the updated Terms.

Contact Us

For any questions, support, or concerns regarding these Terms and Conditions, please contact us:

Call: 09613828568 (24/7)
WhatsApp: +8801781491851

Email: find.authenthik@gmail.com

Location:
Adabor, Mohammadpur, Dhaka, Bangladesh